Refund policy

Hygeine-First

Because the BabyVelo warmer is a baby-care item, returns must be unused, in their original packaging, and with all seals intact. We offer a 30-day window for returns. Please note that customers are responsible for the return shipping costs. Once received and inspected, we will issue your refund immediately.

You can always contact us for any return question at babyveloshop@gmail.com.